Frequently Asked Questions
What to expect before, during, and after requesting service from Strait Edge.
Is my preferred timeframe a confirmed appointment?
No. Your selected window is a preference. Strait Edge reviews your request and confirms the exact appointment manually.
How quickly will you respond?
We respond the same business day whenever possible. Same-day jobs are quoted individually and depend on route capacity.
Do you publish exact prices?
We publish starting prices for standard work. Property size, condition, access, material, disposal, and extra labor can affect the final price.
When do I pay?
Most routine services are paid after completion. Larger, heavy, disposal-intensive, or custom projects may require a deposit disclosed before payment.
What payment methods do you accept?
Card, cash, check, Apple Pay, and Google Pay through Square where supported. Checks are payable to Strait Edge Property Services LLC.
What happens in bad weather?
Weather-sensitive work may be rescheduled when rain, wind, lightning, extreme heat, freezing temperatures, snow conditions, or unsafe property conditions prevent safe or effective service.
Do I need to be home?
Not always. We need reasonable property access, secured pets, unlocked gates, removed obstacles, and any known hazards disclosed before service.
Can neighbors receive a discount together?
When three or more nearby properties schedule the same eligible service for the same confirmed service day, each participating customer may receive neighborhood pricing.
Ready for Sharp Service and Clean Results?
Tell us what your property needs and choose your preferred timeframe.